CommProve, the top innovation provider of network monitoring and business solutions for mobile networks and Qosmos, the leading provider of Network Intelligence (NI) technology, today announced their partnership to include NI capabilities in CommProve’s Insight Solutions for mobile carriers.
CommProve will use Qosmos ixEngine to provide improved visibility into mobile traffic at various layers of the network, in order to identify and troubleshoot precisely where in the network subscriber Quality of Service (QoS) and Quality of Experience (QoE) issues arise. The new combined solution is already deployed and trialed in various networks.
The combination provides a unique end to end user plane and control plane solution. CommProve Insight is a comprehensive suite of QoS solutions that delivers mobile operators with an end to end view of subscriber, service and network issues from radio through access through core to interconnect and not just at one point in the network. By focusing on specific aspects of service delivery such as subscribers, roaming, network management, RAN optimization, device analysis and mobile broadband, CommProve’s Insight Solution is able to detect and address network and application issues allowing end to end business process optimization.
“CommProve is pleased to integrate the Qosmos ixEngine technology to use detailed communications metadata to mitigate and solve these service issues quickly,” says Lars Pedersen, CEO of CommProve. “When a subscriber is experiencing poor connection or slow response times, the problem could come from different areas: the terminal, the network infrastructure or the application itself. It can be extremely challenging for service providers to pinpoint the exact root cause of these poor service experiences, and the result is a bad impression of the service in the subscriber’s mind. Now with the combined solution, these problems can be resolved rapidly.”
Qosmos technology identifies and extracts information traveling over networks in real time, providing a true picture of its purpose, use and context. The company’s software development kits, intelligent IP probes and library of regularly updated protocol plug-ins treat the network as a real-time database, able to identify, query and extract specific data with unparalleled precision and depth. CommProve Insight will use Qosmos’ ixEngine to extract detailed, real-time traffic metadata from the carrier network and compare it with server logs to accurately pinpoint the root cause of a service quality problem.
As a result, carriers will be able to deliver improved QoS/QoE while reducing customer churn.
Thibaut Bechetoille, CEO at Qosmos, commented: “CommProve’s Insight Solutions reflect the value and importance of Network Intelligence technology in its ability to add value to mobile network operators by delivering insights into their networks, business model and services. We are pleased to be a part of CommProve's success. The result is increased customer retention and ARPU for carriers and improved Quality of Experience and satisfaction for subscribers.”
Qosmos specializes in unique network intelligence technology that provides unprecedented visibility into data traffic. The company delivers software development kits and intelligent IP probes which recognize thousands of protocols and metadata attributes for the most accurate picture of real-time data activity on networks. Going beyond traditional Deep Packet Inspection (DPI) technology, Qosmos treats the network as a real-time database, able to identify, query and extract specific data with unparalleled precision and detail.
Qosmos products are used by Network Equipment Providers, Software Vendors and Systems Integrators to build next-generation solutions where real-time intelligence is critical, such as cyber security, lawful interception, traffic optimization, content billing, service assurance, market research and more. They enable applications, services and networks themselves to be more secure, efficient and profitable. www.qosmos.com
CommProve is a top innovation provider of network monitoring and business solutions for wireless operators. Our solutions enable mobile operators and system integrators a full view on customers, services and network issues. CommProve Complete™ is based on three high performance platforms: NetLedge, QuantiQa and IntelliQa. On top of these platforms the CommProve Insight Solutions provide mobile operators a sophisticated end to end insight into mobile broadband, subscribers, devices, roamers and end to end network. CommProve has deployed extensive monitoring systems in countries on all continents.
Since its foundation in 1996, CommProve has been a privately held company with headquarters in Ireland and offices in the UK, Italy, Brazil and the USA. For information visit www.commprove.com
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