Aims to provide unique and customized solutions to global Telecom players
Barcelona, 15 February, 2011: Tech Mahindra, India’s leading provider of IT and consulting services to the telecommunications industry has entered into an alliance with Microsoft Corp. to offer Business Intelligence (BI) solutions for telecom service providers. As a part of the initiative, Tech Mahindra will deploy Mahindra Satyam’s “iDecisionsTM for telecom” onto a Microsoft platform which will enable both companies to offer customizable BI solutions to their customers. The BI solutions cover all major aspects of the telecom industry decision-making spectrum and would be available on a single platform consisting of Microsoft SQL Server 2008 R2, Windows Server 2008, SharePoint 2010 and Office 2010 with a defined roadmap to move this to a cloud-based offering using Windows Azure later this year.
iDecisionsTM for telecom is a unique and powerful solution, which incorporates industry best practices into an analytical application suite that turns decision making from an art to a science. Coupled with Microsoft’s BI toolset; it works as a BI solution accelerator, offering an intuitive and sophisticated analytical framework for the telecommunication industry in the area of Customer Intelligence, Usage Intelligence, Revenue Intelligence, Marketing Intelligence and Network Intelligence.
The solution help to organize and analyze the complex barrage of information generated across a Telco organization to provide analytical engines for efficient analysis; help generate required reports on demand; identify the most profitable customers; assess promotional campaign effectiveness; forecast network growth; manage fraud; reduce churn and help to create a more efficient business model.
"As a global player with a strong foothold in the telecommunication sector, Tech Mahindra is pleased to be working with Microsoft to provide BI that supports the unique needs of this sector.
Together, we will help our customers to respond quickly and decisively to market trends, and to think ahead and tailor products & services to their customer needs. We are confident that iDecisionsTM for Telecom using Microsoft technology will empower informed decision making for our customers" said Vivek Agarwal, Sr. VP and Europe Business Head, Tech Mahindra
“We are very pleased with Tech Mahindra’s decision to extend their relationship with Microsoft and offer Business Intelligence solutions that address the specific needs of our Telco customers,” said Jim Dietrich, Industry Managing Director, Communications Sector at Microsoft Corp. “In taking advantage of the Microsoft Business Intelligence platform, our customers will benefit from industry-leading capabilities built into Microsoft Office, SharePoint and SQL Server that enable timely access to accurate information, ultimately improving subscriber insight and business productivity.”
About Tech Mahindra
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry, majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc. With total revenues of INR 4625.4 crores in the year ended March 31, 2010, Tech Mahindra serves telecom service providers, telecom equipment manufacturers, and software vendors. Tech Mahindra enables clients to maximize return on IT investment by providing solutions which help the clients achieve shorter time-to-market, reduced total cost of ownership, and high customer satisfaction. Tech Mahindra achieves this through its domain and process expertise, distinctive IT skills, research and development, and proven innovative delivery models. Assessed at SEI-CMMi Level 5, Tech Mahindra's track record for value-delivery is supported by over 34,000-plus professionals who provide a unique blend of culture, domain expertise and in-depth technology skill-sets. Its development centres are ISO 9001:2000 & BS7799 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada, and Australia.
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