Convergent billing and CRM specialist, Cerillion Technologies, today announced that engin, Australia’s leading broadband phone company, has selected Cerillion to provide a new CRM, billing and mediation solution for its rapidly expanding operations.
engin is a publicly traded company on the ASX and was launched in March 2004. It is recognised as Australia’s largest VoIP telephony provider with approximately 40 per cent market share. Cerillion is supplying the Mediator, Revenue Manager and CRM Plus products from its unique pre-integrated bundled component suite, providing engin with the means to bring new products and services to market quickly and offering a scalable platform to support engin’s future growth plans. Cerillion will also deploy its Information Manager and Web Self-Care modules and provide implementation and systems integration services for the complete delivery of the solution. Louis Hall, CEO of Cerillion Technologies commented: “We are delighted to be working with engin on this important business transformation project. engin is clearly at the forefront of development in the Australian VoIP and altnet markets. This further demonstrates our increasing involvement in the service management of next generation services.” Ilkka Tales, CEO of engin says the investment in the Cerillion system reflects engin's rapid growth in the Telecommunications industry. “The primary aim of the system is to leverage Cerillion’s inherent mature functionality to bring improved services to the engin customer base and internal operations. We expect the investment to payback through operational cost reductions such as improved self-service, as well as increasing revenues through capabilities such as multi-service bundling.
engin is looking forward to a long-term partnership with Cerillion.” About Cerillion Technologies Cerillion Technologies provides carrier-grade CRM & Billing, Interconnect and Mediation solutions to fixed, mobile, IP and convergent telecom operators worldwide. Established in 1999, the company has built an impressive client base and is recognised as one of Britain’s fastest-growing private technology companies in the 2006 Sunday Times Microsoft Tech Track 100. The Cerillion system is a bundled component solution suite supporting any deployment model: as an end-to-end pre-integrated business support system, from customer through to network interaction; in a mixed deployment, where selected modules may be replaced by 3rd party applications; or in a pure best-of-breed solution. The system is also fully operational as a complete managed service. Cerillion solutions deliver the business agility needed to respond quickly and effectively in a highly competitive environment. For more information, please visit www.cerillion.com. About engin engin, listed on the ASX (ENG), is the first broadband telephony service to be broadly available to Australian consumers and businesses on the shelves of major retailers. engin is headquartered in Sydney, Australia and was granted its telecommunications carrier licence in March 2004 to deliver a digital voice service across existing broadband connections. Winner of the ATUG Best Communications Solution – Small Business 2006 award and the 2005 iAwards AIIA communications category, engin provides affordable telecommunication alternatives for all Australian consumers and businesses. For more information, please visit www.engin.com.au
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