Comverse® ONE™ Billing and Active Customer Management, Mobile Internet HUB Provide Multi-Dimensional Policy Solution
Comverse has coupled its industry leading Business Support System (BSS) and mobile Internet solutions to help operators capitalize on the explosive growth in data traffic -- not only in terms of providing the right quality of service to end users, but also to extend revenue opportunities by implementing new data-centric business models.
For each mobile data network, operators establish rules, or policies, for the plethora of services now available to subscribers, such as on-line gaming and streaming video. However, standalone policy solutions are not a complete answer. A merging of network policies with pricing policies is required: The subscriber data held in the BSS is key to delivering the required subscriber experience in the network.
What limits and conditions, for instance, are imposed on the use of these services? And what is the bandwidth and network priority applicable to these services? Too often, these policies are haphazard, uncoordinated, or even conflicting -- and in some cases, operators just offer flat-rate plans with unlimited service.
“Operators have discovered that flat-rate pricing for unlimited data usage is not working, both in terms of maximizing value and providing quality service for all subscribers, who are demanding a ‘perfect’ experience,” said Gabriel Matsliach, President of Products and Operations at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.
“Bringing together capabilities from Comverse ONE Billing and Active Customer Management with those from the Comverse Mobile Internet HUB,” Matsliach said, “allows telecom operators to seamlessly manage all policy dimensions holistically to capture all revenues as defined by the operators’ monetization policies while ensuring a satisfying user experience.”
With this combined solution, operators can better manage network capacity, offer segmented price plans, prevent bill shock for subscribers, deliver Quality of Service (QoS) guarantees, and impose fair use limits on high users.
“It is clear that policy must be managed on many levels to unlock value for both the operator and subscriber,” Matsliach says. “You must consider subscriber data, application needs, device capabilities and network conditions. Now more than ever, an operator’s network operations and IT department must work as ONE, so operators can define rules ONCE and can apply them transparently.”
At the Mobile World Congress meeting in Barcelona, now through Feb. 18, visitors are invited to Hall 8 Booth B83 to experience the coupling of the Comverse ONE and the Mobile Internet HUB solutions. To schedule a meeting with Comverse, visitors are encouraged to make an online request.
About Comverse ONE Billing and Active Customer Management
The Comverse ONE Billing and Active Customer Management solution bridges a carrier’s IT organization with its network operations. It also unifies sales, marketing, ordering, billing and customer management around a single data model and provides full convergence across any network, any service, any content and any payment type. By centralizing customer information, eliminating integration points, and delivering a single marketing-driven product catalog, the Comverse ONE BSS offering enables operators to quickly introduce and monetize new services, while providing a consistent and interactive customer experience regardless of customer touchpoint. It turns a business support system into a strategic asset allowing operators to profit from market opportunities faster than ever.
About Comverse Mobile Internet HUB
Comverse’s Mobile Internet HUB provides an open, modular offering of Deep Packet Inspection, Policy Management and Enforcement & Data Charging, which addresses operator’s key business needs around resource utilization, customer experience and monetization. A highly flexible Service Policy Manager allows operators to manage and control a wide variety of usage scenarios on a broad spectrum of devices. Whether the user is engaged in browsing via a handset, or interacting with an application via a dongle or data card, the Mobile Internet HUB will enhance the user experience and optimize network control for the operator.
Comverse is the world’s leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
please sign in to rate this article