On Day 2 of TM Forum Management World in Dublin, Alcatel-Lucent consultants and industry analysts discuss the importance of OSS/IT to innovative new services as well as reduce CAPEX and OPEX. Transforming a network profitably requires innovation and new ideas which Alcatel-Lucent Services offers.
TM Forum Management World is taking place this week in Dublin, and here are Day 1 Highlights -- Customer Experience is Key: Alcatel-Lucent is showcasing our services innovations around cloud, customer experience and managed services. With our help, service providers can align their internal organizations to deliver superior and differentiating customer experiences to their customers. Check out the daily videos from Dublin and immerse yourself in the new Services vision: Ideas in motion. Innovation at hand. You can almost taste the Guinness!
Ian Scales asks Atreya Chaganty, VP Business Strategy and Development at Orga Systems, about the important criteria Telcos should be aware of when addressing Real-Time Rating, Charging and Billing solutions.
See what HP SCS can do for your business, in this interview with David Sliter, Vice President & General Manager, Communication & Media Solutions, HP
See what HP OSS-Transformation and SCS can do for your business, in this interview with Philippe Leon, Director, Next Generation OSS, Communication and Media Services, HP
The industry is facing increasing demands for real-time charging, driven by the growth in handset OS markets. A flood of low cost smartphones in Asia, particularly from China, is compounding the situation, together with the growth of data usage through ‘all-you-can-eat’ pricing. However, this problem can become a real opportunity for service providers to move up the value chain and better compete with the OTT threat, if they move away from reliance on their traditional network equipment providers. Featuring: Raj Thangiah, VP & GM Asia Pacific, Convergys
The network needs to deliver the maximum experience to the consumer at the lowest optimal cost, and having created this environment, the operator then needs to provide targeted propositions to customers. Operators should give consumers more control over their services and the control of them, which will lead to greater loyalty and usage. There’s a demand appearing from regional operators to globalise their propositions, as they look to grow and extend their reach. Featuring: Chris Jenkins, EVP & MD Asia Pacific, Acision
Conax is a part of Norwegian operator Telenor, specialising in revenue assurance for broadcasters. Growing market for digital content, especially in Asia, Conax provides security for this through encryption services. Some broadcasters in Asia have only half of their subscriber base paying for service, the rest are using it illegally, resulting in lost revenue. Featuring Are Mathisen, VP Sales Asia, Conax
