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Ian Western, Solution Architect at Cerillion, looks at the role User Experience (UX) has in achieving that all important Customer Experience (CX). (0)
News added 5 months ago in Cerillion by Cerillion
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Cerillion will once again be taking part at the Mobile World Congress in Barcelona, 25th - 28th February. Visit us in Hall 7, Stand 7G104 to find out how our unique bundled component product suite can help your business to flourish.
Event added 5 months ago in Cerillion by Cerillion
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Cerillion CTO, Simon Matthews, looks into his BSS/OSS crystal ball to see what’s in store for the sector in 2013. (0)
News added 6 months ago in Cerillion by Cerillion
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Leonardo Hodgson, Proposition Manager at Cerillion, investigates the rise of dynamic pricing strategies in different markets and evaluates the potential risks for Communications Services Providers (CSPs). (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith reports back from Informa’s recent Industry Outlook 2013 event in London. (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith explains the difference between charging and billing, and debunks the theory that billing is on its way out. (0)
News added Over 6 months in Cerillion by Cerillion
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Today marks 13 years since Cerillion was founded with the goal of becoming the leading independent provider of pre-integrated business support systems. (0)
News added Over 6 months in Cerillion by Cerillion
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Cerillion Business Analyst, Andrew Torrance, investigates the market for mobile apps and finds that Operators are yet to establish their true place in this exploding market. (0)
News added Over 6 months in Cerillion by Cerillion
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Cerillion Business Analyst, Gústaf Gústafsson, experiences the rising use of web chat applications to support online sales, and finds that context and timing is crucial to ensuring the right customer experience. (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith looks at the forthcoming launch of 4G / LTE services in the UK and wonders whether the right expectation is being set with the consumers. (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith looks back at the London 2012 Olympics and finds that there is much that we can learn and apply in our own industry today. (1)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith reviews the recent Telco 2.0 New Digital Economics EMEA Executive Brainstorm in London. (0)
News added Over 6 months in Cerillion by Cerillion
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Guest blogger Henk Ensing, Technical Consultant at TNO, looks at why ‘context’ is the key to dynamic charging and billing. (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith looks at the differences between CSPs and over-the-top (OTT) service providers, and finds that publicly listed companies are at a significant disadvantage when it comes to innovation. (0)
News added Over 6 months in Cerillion by Cerillion
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Dominic Smith looks at the urgent need for CSPs to embrace partnerships with third party application and OTT service providers – subject of an interactive panel session at the recent Management World 2012 event in Dublin, featuring Cerillion’s CEO, Louis Hall, and representatives from Heavy Reading, Amdocs and OpenVault. (0)
News added Over 6 months in Cerillion by Cerillion
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