"Where is a multi-billion pound railway build really a broadband initiative?" asked Alice. "In the UK of course," roared the Queen. In more grumbles, the Codgers ask: Bundles - what are they about and who wants them? And then there's the EU changing the opt-in rules (about time) as evidence of misuse of personal information grows. While in France, the land of Free, there's been a fracas over Google's tax affairs and so the thought has occurred: "Let's try and get Google to pay the telcos as well."

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Dr. Mike Short, Vice President of Telefonica says that protecting children and minors from exposure to illegal or inappropriate content on the web or on mobile devices will require network operators to deploy sophisticated software tools including filtering and blocking capabilities n both at a network level and within mobile devices to ensure that the wrong content is not accessed by the wrong people.

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Charlotte Patrick, Principal Analyst at Gartner says that whilst consumer analytic software (such as that produced by Carrier IQ) is an interesting area of great potential value to network operators but privacy issues, partly the result of lax regulation, will continue to bedevil the sector unless or until operators confront the issue head on. She believes that if they do not do so, in due course some big brands are going to take some big knocks.

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One of the the most contentious issues of recent months has centred on allegations that network operators have been using tracking software embedded in mobile comms devices to "spy" on their customers. The claims caused a furore in the global media and one company in particular, California-based Carrier IQ, found itself caught up in a perfect storm of criticism and bad press over issues of privacy and security when a hacker claimed that its software, which is on 150 million mobile phones, was routinely collecting confidential and sensitive data on individual phone users.

Now, TelecomTV, in association with Carrier IQ itself, presents a debate that tackles head-on the issues raised by the revelations and asks "Do operators collect user data for the benefit of their customer or for their own commercial and financial betterment.
 

PARTICIPANTS

Mike Short, Vice President, Telefonica Europe
Dean Bubley, Founder, Disruptive Analysis
Charlotte Patrick, Principal Analyst, Gartner
Martyn Warwick, Moderator,TelecomTV

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