Digicel taps Sandvine for multimillion-dollar application and network intelligence expansion to accelerate digital services

WATERLOO, ON. -- Sandvine, a leading provider of cloud-based application and network intelligence solutions, announced that it has been awarded a multimillion-dollar order from Digicel, which last year relaunched as a fully Digital Operator providing personalized digital experiences with suites of applications for on-the-go sports, music, news, local radio, podcasts, and messaging. 

The move to Sandvine’s Active Network Intelligence (ANI) Portal and Analytics use cases is a natural next step for Digicel, which for the last eight years has delighted customers with innovative plans and fast delivery of content using Sandvine’s Revenue Generation and Network Optimization use cases. This expansion will further Digicel’s longstanding commitment to delivering ‘the best value, the best service, and the best network possible’ across 32 markets in the Caribbean, Central America and the Pacific.

Krishna Phillipps, Group CTO, Digicel said: “Sandvine’s analytics capabilities increase our ability to create innovative plans for our customers and deliver the best application experience possible. Applications in consumer and enterprise settings will become more complex and dynamic, making high-quality application experiences a must for improving customer experience.” 

Lyn Cantor, CEO, Sandvine, said: "Digicel is one of the most nimble operator groups Sandvine has worked with. Their unparalleled ability to quickly launch new usage-based plans and leverage advanced analytics to deliver high-quality application experiences is helping them accelerate digital service growth.”

The combination of 5G, Cloud, Automation and Machine Learning technologies is driving the advanced capabilities of Sandvine’s ANI Portal to analyze, optimize, and monetize applications based on real-time data. These capabilities are helping innovative operators like Digicel set a foundation to meet the latency, speed and reliability that will be required for future 5G applications and network slices.