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Panel Discussion
Becoming an AI-native telco necessitates adopting best practices for building and managing AI capabilities, fostering collaboration with vendors, and leveraging GenAI and chatbots for customer engagement, maintenance and operational tasks. This transformation will significantly affect existing organisational culture, including skills, structure and market strategies. Ultimately, embracing AI as a core competency can enable cost efficiencies by streamlining operations and optimising resource allocation, positioning telcos for long-term success.
Recorded October 2024
Danielle Rios
Acting CEO, Totogi
Manish Singh
CTO, Telecom Systems Business, Dell Technologies
Patrick Kelly
Founder and Principal Analyst, Appledore Research
Rahul Atri
President, OSS Business Unit, Rakuten Symphony
