Using AIOps for operational efficiencies

AIOps is an established concept in the IT industry but a relatively new one to telcos. Deployed correctly, ‘AI operations’ can facilitate end-to-end network automation and zero-touch operations, accelerating decision-making with a more agile and reactive intent-based approach. How can telcos best leverage AIOps to reduce operating expenditure (opex) and achieve network efficiency gains, and just how mature is the technology today? Is it a viable and necessary part of the new cloud-native and AI-native telco model, and what are the challenges and issues that could affect its successful adoption?

Recorded October 2023

Speakers