This case study explains how Rakuten Symphony worked with 1&1 to help it embrace a cloud-native, software-first approach across its core, OSS, BSS and RAN, for a more agile, highly modularised, architecture. 1&1, with the help of Rakuten as its prime contractor, launched end-to-end 5G FWA services in record time, quickly followed by its end-to-end 5G enhanced Mobile Broadband (eMBB) services.