Barcelona, Spain and Doha, Qatar

Ooredoo Group announced the selection of SAP as its partner to enable a complete digital business transformation and consolidation of all its Enterprise Resource Planning (ERP) solutions across the majority of its ten operating companies.

SAP – the world’s largest provider of enterprise application software – will provide multiple solutions to facilitate complete digitalisation, a key strategic goal for Ooredoo, as well as consolidation of all its ERP solutions to a centralised cloud platform.

The partnership will ensure Ooredoo has the appropriate infrastructure to enhance the experience of its customers, employees, and suppliers through an integrated and end-to-end processes and systems, as well as increased automation and optimisation.

SAP’s proposal to Ooredoo is an intelligent suite of integrated applications that enable agile, end-to-end business processes to help Ooredoo manage all aspects of its organisation, from the employee, customer and supplier experience to its products, finances and IT.

The RISE suite of applications, which will enable Ooredoo to enjoy large-scale strategic business benefits, includes S/4 HANA, SAP’s integrated ERP software, as well as SAP Ariba, its procurement and supply chain solutions platform. SAP Successfactors is its next generation human capital management solution, while SAP Business Technology Platform brings together intelligent enterprise applications with database and data management, analytics, integration and intelligent technologies such as robotic process automation (RPA).

Aziz Aluthman Fakhroo, Managing Director and CEO, Ooredoo Group, said: “As part of our corporate strategy to transform our business to accelerate growth, we actively seek to establish and develop partnerships with world-leading providers such as SAP. This partnership ensures we have access to state-of-the-art technology and innovation that will support us as we drive progress towards achievement of our strategic goals, and best serve both our customers and stakeholders. We look forward to a long, mutually beneficial partnership with SAP.”

Christian Klein, CEO and member of the Executive Board, SAP SE, said: “We are proud to be a key enabler in Ooredoo’s digital transformation journey. Our holistic and customer-centric approach will help Ooredoo simplify and optimise its landscape, enabling the company to achieve its goals and respond to future opportunities with even greater agility and speed.”

The partnership was announced at Mobile World Congress 2022.