Helsinki, Finland – Qvantel, a front-runner in Digital BSS, today announced a major expansion in Asia with the launch of a new development and support centre in Bangladesh, in collaboration with the country’s most innovative digital operator and telecom service provider, Banglalink. This collaboration enables Qvantel to deliver local managed services, operations, and support to their long-term customer, Banglalink.

With a large team of BSS professionals now based in Bangladesh, Qvantel will work closely with Banglalink to drive their continued growth and success. This development supports Banglalink’s position as the fastest-growing operator in Bangladesh, enabling them to remain at the forefront of the country’s digital transformation.

As part of the VEON Group, Banglalink’s digital operator strategy has fueled their customer base growth to over 40 million, providing a diverse range of digital services in entertainment, healthcare, sports, and education. The success of Banglalink’s digital operator strategy and ‘4G for all’ vision is transforming lives, enhancing digital inclusion and empowerment across communities, and significantly contributing to the national economy. In 2023, Banglalink’s data revenues surged by 25.7% due to high demand for digital services, underscoring the impact of their digital approach.

“Banglalink is growing rapidly and in order to deliver the best digital services and customer experience it’s essential that we work closely with our partners”, said Huseyin Turker, Chief Technology and Information Officer, Banglalink. “We welcome Qvantel establishing such a significant operation in Bangladesh as it aligns perfectly with our vision to drive change with industry-leading partners. We believe Qvantel’s BSS expertise will expand our digital offerings, enhance customer service, and give us the agility to maintain a competitive edge in the market.”

“At Qvantel, we are delighted to help enable the success of Banglalink’s digital operator strategy”, said Halim Ates, Vice President, Qvantel. “It’s important that we go beyond the usual vendor client relationship and become real business partners who enjoy mutual success. Taking a partnership approach and providing local operations and support is how Qvantel enables success, and I am looking forward to a long and successful partnership with Banglalink”.