Digital Platforms and Services

Sparkle launches a comprehensive global telephony service for corporate customers with multinational needs

Via TIM

Dec 5, 2022

Sparkle, the first international service provider in Italy and among the top global operators, announces the launch of its Enterprise Voice Suite solution, a comprehensive set of global telephony services for business customers with multinational needs.

With changing habits and smart working, companies are redesigning business models and breaking down their geographical boundaries, moving closer to their target market. In this context, Voice plays a major role in digital transformation, enabling companies to operate globally while remaining close to their customers and partners.

Sparkle’s Enterprise Voice Suite (EVoS) is a managed connectivity service allowing companies, regardless of location, to communicate with customers effectively and securely. The suite includes geographic and toll-free numbers – enabling companies to virtualize their contact points in a different place where they are effectively located -, inbound and outbound calls, integration with enterprise telephony and collaboration services as well as value-added services for call centers.

EVoS is designed for companies with international footprint that want to virtualize their presence without activating services with local operators. All services are available in a single modular product and leverage Sparkle’s experience on voice transport and its capability to ensure performance and security.

EVoS enriches Sparkle’s portfolio of enterprise solutions – including also MPLS, Ethernet, managed SD-WAN, SASE Connect, Cloud Connect, Multicloud automation services and IoT Connectivity – aimed at connecting enterprises’ international sites and manage communications both within their internal premises and with their external ecosystems.

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