The Great Telco Debate

SMEs: midway between consumer and enterprise but not being treated as such

By Martyn Warwick

Nov 24, 2015

Alastair Mitchell, SVP, Consumer and Business Solutions, Metaswitch Networks

For decades (it seems) telcos have been promising themselves that they're going to properly service SMEs - that huge but still arguably untapped market. But despite all the headline effort they are still falling short. What's going wrong? Martyn Warwick asks; Alastair provides some succinct answers.

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