Dialogic applications Help 019 Telzar Expand Subscriber Base and Improve Reliability

Dialogic infrastructure solutions and applications help Israeli MVNO improve reliability and simplify management of prepaid subscribers

Parsippany, NJ (May 11, 2017) - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced today that 019 Telzar, a top Mobile Virtual Network Operator (MVNO) in Israel, has deployed the Dialogic® PowerNova ™ Application Server (AS) and expanded its Dialogic ® ControlSwitch ™ System intelligent call control platform to include Gateway Mobile Switching Center (GMSC) function in order to support its rapid subscriber growth from its aggressive pre-paid subscriber expansion campaign.

Telzar has used the PowerNova AS flexible service creation capabilities to deploy a real-time charging control application with reduced operational complexity compared to its legacy platform. It has also expanded its current ControlSwitch System to replace an existing GMSC, allowing it better management of its underlying carriers and providing critical carrier grade functions including Geo-Redundancy and service availability of the services delivered to its growing base of subscribers.

“We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers,” said Azarya Sela, CEO of Telzar, “After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our customer base in under five months.”

The PowerNova ™ Service Creation Environment that’s integrated with the PowerNova AS allowed Dialogic and Telzar to rapidly design and implement the new charging control application that replaced Telzar’s legacy CAMEL-based platform. The charge control application provides session control and supervision, billing mediation, and account balance management critical in preventing revenue loss on prepaid accounts. The ControlSwitch System expansion was in addition to its current complement of Dialogic solutions that includes the Dialogic® BorderNet ™ 4000 Session Border Controller and I-Gate ® 4000 EDGE and PRO Media Gateways. The expansion not only supported the key functionality to allow Telzar to seamlessly provide service to its customers regardless of the underlying Mobile Network Operator (MNO), but also enabled improved network resiliency without additional operational overhead.

“MVNOs want to take more control over how they deliver services to their subscribers and how they manage their underlying MNOs,” said Jim Machi, SVP of Product Management and Marketing at Dialogic, “Dialogic provides MVNOs with virtualized, scalable infrastructure, flexible real-time application creation, and customized development solutions that accelerate their ability to respond to market demands without putting a strain on their operations.”